Gints Fricbergs

Gints FricbergsCo-Founder, UX Researcher and Digital Product Strategist

Gints is a Co-Founder of iConcept, UX researcher and digital product strategist. He helps ideas take clear shape — from user research and prototypes to e-commerce, CRO and product validation. His approach has been strongly influenced by team sports: one person does not win the game alone, but a strong team with clear roles can do a lot. That is why Gints does not look for the prettiest buttons in products — he looks for the places where the whole system can start working better. Outside work, he is into surfing, nature and practical hands-on work — anything that helps him find balance and clear his head after complex digital problems.

Gints is one of those people whose arrival marks the beginning of a new chapter. In the iConcept story, that happened in 2018 — at a time when the company needed a new direction, a clearer identity and someone who could help see where the real problem actually was. The name iConcept also came from Gints. His way of thinking is strongly shaped by team sports. 15 years of floorball taught him that one person does not win the game alone — every “small cog” has to understand its role and move together with the rest of the team. The same mindset is visible in how he works with products, teams and business. Gints is not the kind of person who approaches digital products with a simple “let’s make it look nice” mindset. He looks at them practically: will people understand this, will the process work, and will it make sense for the business? He likes finding the places where something slows down, understanding why it happens and putting the system together so it starts moving. He has said himself that he enjoys bringing order to environments — whether it is a digital product, a company that feels stuck, or a garden where something needs to be dug out, shaped or built by hand. That says a lot about Gints: less talk about big ambitions, more doing specific things that improve something in real life. Outside work, sports, nature, surfing and balance are important to him. Surfing is not just a hobby — it is also a good metaphor for how he looks at life and business: catch the wave, keep your balance and understand that you do not always need to climb higher. Sometimes you need to be here and now — and make the next right move.

Gallery

Experience

2015 - Present

Co-Founder @ iConcept

Gints joined iConcept at a time when the company needed a new direction. His arrival became an important turning point — the beginning of a transformation period where the team became larger, stronger and more structured. Today, Gints works with UX research, digital product structure, e-commerce and conversion rate optimization, helping turn client ideas into solutions with clear logic and practical business value.

2022 - Present

Co-Founder@ tipcall.io

tipcall.io is one of iConcept’s internal startup directions — an example of how Gints not only consults on digital products, but also builds, tests and develops them himself.

Co-Founder @ SEGROW

Segrow adds another layer to Gints’ experience in digital growth, e-commerce and sales processes — from idea to validation and real results.

Expertise

UX Research & Design

User experience research, prototyping, and usability testing. Data-driven design process for optimal conversion.

E-Commerce Solutions

Experience with Magento, Shopify, and custom e-commerce platforms. Online store development and conversion optimization.

Conversion Rate Optimization (CRO)

SEO and CRO audits, data analysis, and optimization strategy development for businesses.

Digital product strategy

From idea to MVP — with a focus on whether the product makes sense in the market and whether people will actually use it.

Startup thinking

Fast testing, practical validation and the ability to let go of things that sound good but do not work in reality.

Brand and product identity

The ability to find not only the product’s functionality, but also its feeling, language and direction — just like with the iConcept name.

Education

2007-2008

Örebro University

Örebro University, Sweden

2006-2008

University of Latvia

Latvijas Universitāte

Interests

SurfingNatureUX DesignStartups

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